The confirmation code is sent directly by Google after you have entered and confirmed your mobile number in the first step to access your dedicated area. This code is not dependent on the Ncc.it platform, so the delivery times may vary depending on Google's traffic. It generally arrives within a few seconds, but sometimes it may take longer. Once you have entered the mobile number, we recommend waiting at least a minute before requesting another new one, to avoid further congesting the system and waiting even longer to access your dedicated area.

From the desktop version of the Ncc.it platform, access the 'Company Profile' section. You will find a box called 'Payment Day' where you can select the day you want to close the weekly accounting. Your credit to the indicated bank account will be made after 5 working days. We recommend not choosing the early days of the week to avoid any blocks by our algorithm in the assignment of cash-paid rides.

You can set it by accessing the desktop portal on the 'Company Profile' page. On this page, you can copy the script generated by the system. Provide the script to your programmer, set the partner emblem on the homepage of your website or in the footer. Once the operation is completed, paste the URL of the page hosting the emblem into the dedicated space, and you're done. Our bot will constantly check the presence of the script on your site and assign you rides in a prioritized manner. PLEASE NOTE: The "Link" is the second of the fundamental parameters for the assignment of rides.

Here is the complete list of drivers registered in your company. On this page, you have a comprehensive view of their productivity with information related to the services already provided. WARNINGS The first driver you see on this page is the main account of your company, the one that makes major changes. If you delete this account, you won't be able to access your corporate account anymore. Furthermore, on this page, you can see who is online and the satisfaction rating (Stars) given by customers. PLEASE NOTE The satisfaction rating (Stars) is one of the main factors for the assignment of rides. Keep an eye on your drivers to receive more rides than other partners.

In the 'rides' page, you can find all the concluded ones that have generated accounting. Additionally, you have a view of the future rides already assigned to you. You can apply filters using the selection boxes at the top above the list to better understand what interests you. PLEASE NOTE A ride canceled by the customer, in case of a penalty, generates accounting, and therefore, you would see it in your list.

FAQs Archive - Page 2 of 6 - Ncc.it

Confirmation code

direzione@ncc.it2024-01-31T16:32:54+01:0031 January 2024|App and Portal Usage, drivers section|

The confirmation code is sent directly by Google after you have entered and confirmed your mobile number in the first step to access your dedicated area. This code is not dependent on the Ncc.it platform, [...]

How to access from the portal or the app

direzione@ncc.it2024-01-31T16:31:32+01:0031 January 2024|App and Portal Usage, drivers section|

To access, you need to have your registered mobile number at hand... The system will first ask you to enter it, and in the next step, it will send you the verification code that you [...]

How to receive payment / IBAN

direzione@ncc.it2024-01-31T16:27:45+01:0031 January 2024|Billing and Payments, drivers section|

To receive the earnings from completed rides, you must provide us with your bank account (IBAN). This can only be done from the desktop version of the Ncc.it platform. To set up your bank account [...]

To get started

direzione@ncc.it2024-01-31T16:25:59+01:0031 January 2024|App and Portal Usage, drivers section|

During the registration phase on the platform, you would have entered all the required documents and information to be able to drive with us. Now, you need to download the app from your app store, [...]

Payment day

direzione@ncc.it2024-01-31T16:22:32+01:0031 January 2024|drivers section, Policies / Procedures|

From the desktop version of the Ncc.it platform, access the 'Company Profile' section. You will find a box called 'Payment Day' where you can select the day you want to close the weekly accounting. Your [...]

To start driving with the app

direzione@ncc.it2024-01-31T13:51:20+01:0031 January 2024|App and Portal Usage, drivers section|

Once you log in to the app, you will find yourself on the initial screen called 'map.' At the bottom center of the menu, you will see a small arrow pointing upwards. By clicking on [...]

Partner company link

direzione@ncc.it2024-01-31T13:23:37+01:0031 January 2024|App and Portal Usage, drivers section|

You can set it by accessing the desktop portal on the 'Company Profile' page. On this page, you can copy the script generated by the system. Provide the script to your programmer, set the partner [...]

The ‘archive’ page (app)

direzione@ncc.it2024-01-31T13:18:02+01:0031 January 2024|App and Portal Usage, drivers section|

The 'archive' page is the real control center during the normal course of a ride. Here, you have a history of completed rides and a list of ongoing and future rides. By clicking on a [...]

The drivers page

direzione@ncc.it2024-01-31T13:16:28+01:0031 January 2024|App and Portal Usage, drivers section|

Here is the complete list of drivers registered in your company. On this page, you have a comprehensive view of their productivity with information related to the services already provided. WARNINGS The first driver you [...]

The rides page

direzione@ncc.it2024-01-31T13:14:53+01:0031 January 2024|App and Portal Usage, drivers section|

In the 'rides' page, you can find all the concluded ones that have generated accounting. Additionally, you have a view of the future rides already assigned to you. You can apply filters using the selection [...]