If you forget your password, don’t worry, we have a way to recover it…
FROM THE PORTAL
Once you enter your mobile number and input the confirmation code sent by our system, you will reach the step where you need to enter the password. Look carefully inside the box where you enter the password, and on the right side, you will see the red text saying “Forgot Password.” By clicking on it, you will start the procedure to recover your password.
FROM THE APP
The system, automatically recognizing your number, will display your email in the first box, which you provided during registration. (If you intend to change the email, this is not the time to do it.)
Below the orange “LOGIN” button, you will find the button to start the password recovery procedure. If you click it, you just need to follow the guided procedure to easily access your app.
PLEASE NOTE:
To complete the recovery procedure, you need access to the email listed in the Email
